CPP30321

Cleaning Operations

Make your mark in the industry

The CPP30321 – Certificate III in Cleaning Operations prepares students for a variety of roles in both general residential and commercial cleaning settings, as well as in specialised environments like hospitals, schools, hotels, and clubs. This qualification equips individuals with the skills required to maintain cleanliness across diverse spaces, including cleaning hard floors, glass surfaces, rooms, furniture, and food-handling areas.

Students will also learn how to clean carpeted floors, maintain amenities, and apply infection prevention and control procedures in their work activities. The course emphasises working effectively in business environments while ensuring compliance with hygiene and safety standards in all cleaning tasks.

Outcome

Examples of job roles this qualification may be relevant to include:
Commercial Cleaner Domestic Cleaner Industrial Cleaner Residential Cleaner

Guaranteed Real Life Work Placement Within 3 Weeks*

Alffie’s new Work Placement Guarantee, tackles the current delays and limitations in the market by securing real life placements for all participants within 3 weeks.*

Find out more

Course information

Course duration: 873 hours

  • Semester 1: 395 hours
  • Semester 2: 398 hours

Work placement: 80 hours

Important note: Enrolment will be valid for up to 12 months.

Units of Competency

Semester 1

  • BSBPEF301 – Organise personal work priorities
  • BSBWHS211 – Contribute to the health and safety of self and others
  • BSBOPS201 – Work effectively in business environments
  • BSBOPS304 – Deliver and monitor a service to customers
  • CPPCLO3100* – Maintain cleaning storage areas
  • BSBWHS332X*– Apply infection prevention and control procedures to own work activities
  • FSKLRG006* – Participate in work placement

Semester 2

  • CPPCLO3102* – Clean hard floors
  • CPPCLO3105* – Clean glass surfaces
  • CPPCLO3103* – Clean and maintain amenities
  • CPPCLO3111* – Clean rooms, furniture and fittings
  • CPPCLO3113* – Clean food-handling areas and equipment
  • CPPCLO3101* – Clean carpeted floors
  • HLTINFCOV001* – Comply with infection prevention and control policies and procedures

*Unit has work placement component

Entry requirements

Recommended Local Entry Requirements:

  • Students are 16 years old at the time of Work Placement
  • Have language, literacy and numeracy skills that ensure the ability to work independently with assistance from a support person where required, extract information from simple text, and communicate with trainers via email
  • Pass a short Language, Literacy, Numeracy and Digital (LLND) assessment
  • Access to up to 3 people to participate in role plays and assessments
  • Students must have a Unique Student Identifier (USI)

Resource Requirements

  • Regular access to a computer, tablet or smartphone (note: there may be activities in the course that need to be completed using a desktop computer rather than a tablet or smartphone)
  • Basic to intermediate computer or digital device skills, including the ability to make a short video
  • An email address and regular access to a reliable internet connection
  • Access to Microsoft Office or equivalent
  • PDF reader software (e.g., Adobe Acrobat) installed on a computer or the digital device being used to access the course

Additional Requirements:

  • The ability and willingness to study online lesson material and complete all assessment requirements for each unit of competency
  • The ability to communicate directly with Alffie in English
  • The ability to understand and follow detailed instructions in English given verbally or in writing
  • Obtain any relevant mandatory industry checks required for Work Placement

Outcome details

All units in this course require work placement. To be issued with a CPP30321 – Certificate III in Cleaning Operations qualification, participants will need to meet all assessment requirements for all units of competency in the course. Please note, in the case that one or some, but not all of the units of competency being completed, a Statement of Attainment can be issued.

From training.gov.au

This qualification reflects the role of cleaners responsible for undertaking a range of routine and non-routine tasks according to work schedules, liaising with clients and, in some cases, members of the public, and operating in a range of general residential and commercial settings as well as specialist cleaning environments. The cleaner may work alone, with or without supervision, and has responsibility for selecting, preparing and using appropriate cleaning methods for a range of cleaning situations while ensuring safe work practices.

CPP30321 Cleaning Operations
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Alffie has the best design and the textbooks are very clear, logical and meticulous. The key details are repeated to reinforce memory. I would certainly recommend Alffie to anyone I know who's thinking about courses or looking for a job.
The course is great, the staff where very helpful in accommodating my disability by helping me clarify the wording, very attentive when I needed help, being patient as it took a bit of time for placement… all in all a really good experience with Alffie.

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