Community Services

Course duration: 1368 hours

• Semester 1: 588 hours
• Semester 2: 660 hours

Work placement: 120 hours

Important note: Enrolment will be valid for up to 12 months.

Semester 1

• CHCCOM005* – Communicate and work in health or community services
• CHCCDE003 – Work within a community development framework
• HLTWHS002* – Follow safe work practices for direct client care
• BSBINM301 – Organise workplace information
• HLTWHS006* – Manage personal stressors in the work environment
• CHCCOM001 – Provide first point of contact
• FSKLRG006* – Participate in work placement

Semester 2

• CHCDIV001* – Work with diverse people
• CHCCCS016* – Respond to client needs
• CHCCCS015* – Provide individualised support
• CHCCCS023* – Support independence and wellbeing
• CHCADV001 – Facilitate the interests and rights of clients
• CHCPRP003 – Reflect on and improve own professional practice

*Unit has work placement component

Recommended Local Entry Requirements:

• Students are 18 years old at the time of Work Placement
• Have language, literacy and numeracy skills that ensure the ability to work independently with assistance from a support person where required, extract information from simple text, and communicate with trainers via email
• Pass a short Language, Literacy, Numeracy and Digital (LLND) assessment
• Access to up to 3 people to participate in role plays and assessments
• Students must have a Unique Student Identifier (USI)

Physical Requirements:

• Students must be reasonably fit as the tasks and activities associated with the work placement may involve manual handling and other physical activities
• Where first aid is a requirement of the host organisation, students will be required to complete 2 minutes of uninterrupted CPR on an adult manikin placed on the floor

Resource Requirements

• Regular access to a computer, tablet or smartphone (note: there may be activities in the course that need to be completed using a desktop computer rather than a tablet or smartphone)
• Basic to intermediate computer or digital device skills, including the ability to make a short video
• An email address and regular access to a reliable internet connection
• Access to Microsoft Office or equivalent
• PDF reader software (e.g., Adobe Acrobat) installed on a computer or the digital device being used to access the course

Additional Requirements:

• The ability and willingness to study online lesson material and complete all assessment requirements for each unit of competency
• The ability to communicate directly with Alffie in English
• The ability to understand and follow detailed instructions in English given verbally or in writing
• Obtain any relevant mandatory industry checks required for Work Placement

Some units in this course require work placement. To be issued with a CHC32015 – Certificate III in Community Services qualification, participants will need to meet all assessment requirements for all units of competency in the course. Please note, in the case that one, or some, but not all of the units of competency are completed, a Statement of Attainment can be issued.