Community Services

Course duration: 1368 hours

• Semester 1: 588 hours
• Semester 2: 660 hours

Work placement: 120 hours

Delivery mode: This course is delivered online through written and audiovisual lesson material and interactive assessment activities.

Important note: Enrolment will be valid for up to 12 months.

This course is delivered online through a combination of written and audiovisual lesson material. The assessments are interactive and simulate real-life working conditions and environments.

To achieve this qualification, participants must complete 120 hours of work placement, as outlined in the assessment requirements for each unit of competency. Please note, participants are required to get a flu vaccination before starting work placement in an aged care facility. Alffie will assist with the work placement process but cannot guarantee practical placement.

Semester 1

• CHCCOM005 – Communicate and work in health or community services*
• CHCCDE003 – Work within a community development framework
• HLTWHS002 – Follow safe work practices for direct client care*
• BSBINM301 – Organise workplace information
• HLTWHS006 – Manage personal stressors in the work environment*
• CHCCOM001 – Provide first point of contact
• FSKLRG006 – Participate in work placement*

Semester 2

• CHCDIV001 – Work with diverse people*
• CHCCCS016 – Respond to client needs*
• CHCCCS015 – Provide individualised support*
• CHCCCS023 – Support independence and wellbeing*
• CHCADV001 – Facilitate the interests and rights of clients
• CHCPRP003 – Reflect on and improve own professional practice

*Unit includes a work placement component.

It is a government requirement that participants undertaking Nationally Recognised Training in Australia have a unique student identifier (USI). To begin this course, the student will need a USI.

For more information on USIs, go to: www.usi.gov.au

In addition to a USI, to begin and complete this course, participants will need:

• Regular access to a computer, tablet or smartphone (note: there may be activities in the course that need to be completed using a desktop computer rather than a tablet or smartphone)
• An email address and regular access to a reliable internet connection
• Basic to intermediate computer, or digital device skills
• To meet certain language, literacy and numeracy (LLN) requirements and pass a short LLN test
• The ability and willingness to study online lesson material and complete all assessment requirements for each unit of competency
• PDF reader software (e.g., Adobe Acrobat) installed on a computer or the digital device being used to access the course
• The ability to communicate directly with alffie in English
• The ability to understand and follow detailed instructions given verbally or written in English.
• Obtain a Police Check, Working With Children Check or Blue Card.

Some units in this course require work placement. To be issued with a CHC32015 – Certificate III in Community Services qualification, participants will need to meet all assessment requirements for all units of competency in the course. Please note, in the case that one, or some, but not all of the units of competency are completed, a Statement of Attainment can be issued.