BSB30120

Business (Records and Information Management)

Make your mark in the industry

BSB30120 – Certificate III in Business (Records and Information Management) will prepare students for a specialised career in recordkeeping, as well as a range of entry-level clerical and administrative roles across a variety of sectors.

Throughout this nationally recognised course, Alffie’s friendly team will assist students to develop skills and knowledge that will enable them to work confidently and effectively in an entry-level clerical role that involves working with records. This course focuses on how to organise workplace information, maintain records and retrieve information from records within a workplace setting.

Outcome

Examples of job roles relevant to this qualification include
Human Resources Clerk Records Assistant Records Clerk Records Officer Information Officer Administration Officer Assistant Records Clerk Assistant Registry Officer

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Course Information

Course duration: 950 hours

  • Semester 1: 420 hours
  • Semester 2: 530 hours

Delivery mode: This course is delivered online through written and audiovisual lesson material and interactive assessment activities.

Important note: Enrolment will be valid for up to 12 months.

Units of competency

Semester 1

  • BSBWHS311 – Assist with maintaining workplace safety
  • BSBSUS211 – Participate in sustainable work practices
  • BSBTWK301 – Use inclusive work practices
  • BSBXCM301 – Engage in workplace communication
  • BSBCRT311 – Apply critical thinking skills in a team environment
  • BSBPEF201 – Support personal wellbeing in the workplace

Semester 2

  • BSBPEF301 – Organise personal work priorities
  • BSBTEC301 – Design and produce business documents
  • BSBTEC302 – Design and produce spreadsheets
  • BSBINS302 – Organise workplace information
  • BSBINS308 – Control records
  • BSBINS307 – Retrieve information from records
  • BSBINS309 – Maintain business records

Entry requirements

It is a government requirement that participants undertaking Nationally Recognised Training in Australia have a unique student identifier (USI). To begin this course, the student will need a USI.

For more information on USIs, go to: www.usi.gov.au

In addition to a USI, to begin and complete this course, participants will need:

  • Regular access to a computer, tablet or smartphone (note: there may be activities in the course that need to be completed using a desktop computer rather than a tablet or smartphone)
  • An email address and regular access to a reliable internet connection
  • Basic to intermediate computer, or digital device skills
  • To meet certain language, literacy and numeracy (LLN) requirements and pass a short LLN test
  • The ability and willingness to study online lesson material and complete all assessment requirements for each unit of competency
  • PDF reader software (e.g., Adobe Acrobat) installed on a computer or the digital device being used to access the course
  • The ability to communicate directly with alffie in English
  • The ability to understand and follow detailed instructions given verbally or written in English.

Outcome details

To be issued with a BSB30120 – Certificate III in Business (Records and Information Management) qualification, students will need to meet the assessment requirements for all units in the course.

From training.gov.au

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills.

They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

BSB30120 Business (Records and Information Management)
I studied Certificate III in Community Services at Alffie. Alffie's online course was easy to navigate. The application had a simple layout, which helped me to understand my tasks. And if I were lost in my studies, the Alffie team was ready to assist.
I found the Alffie Parents Next modules very flexible… as you can do it off an app on your mobile phone. Whenever I had a chance, I would hop onto my app and complete as much as I could. It was really helpful to me because I have been on maternity leave for over a year so I feel like I am getting ready to return back to work thanks to Alffie.
I had the most wonderful work placement experience through Alffie's Certificate 3 in Individual Support (Disability) course. I was very blessed to do my work placement with such a professional organisation, and gained such diverse experiences in the field of disability.
Alffie has the best design and the textbooks are very clear, logical and meticulous. The key details are repeated to reinforce memory. I would certainly recommend Alffie to anyone I know who's thinking about courses or looking for a job.
The course is great, the staff where very helpful in accommodating my disability by helping me clarify the wording, very attentive when I needed help, being patient as it took a bit of time for placement… all in all a really good experience with Alffie.

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