BSB30120

Business (Medical Administration)

Make your mark in the industry

BSB30120 – Certificate III in Business (Medical Administration) prepares participants for a range of entry-level clerical and administrative roles within the healthcare sector.

Throughout this course, Alffie’s friendly team will assist participants as they learn to complete a broad range of tasks associated with medical administration, including interpreting and applying medical terms, maintaining patient records and confidentiality, and processing medical accounts. These skills will enable participants to work successfully and effectively in an administrative role across a variety of settings, such as a doctor’s surgery, a hospital, or a dental clinic.

Outcome

Examples of job roles relevant to this qualification include

Dental Receptionist Medical Administration Medical Receptionist Medical Secretary

Course Information

Course duration: 955 hours

Semester 1: 420 hours
Semester 2: 535 hours

Delivery mode: This course is delivered online through written and audiovisual lesson material and interactive assessment activities.

Important note: Enrolment will be valid for up to 12 months.

Units of competency

Semester 1

BSBWHS311 – Assist with maintaining workplace safety
BSBSUS211 – Participate in sustainable work practices
BSBTWK301 – Use inclusive work practices
BSBXCM301 – Engage in workplace communication
BSBCRT311 – Apply critical thinking skills in a team environment
BSBPEF201 – Support personal wellbeing in the workplace

Semester 2

BSBPEF301 – Organise personal work priorities
BSBTEC301 – Design and produce business documents
BSBTEC302 – Design and produce spreadsheets
BSBMED301 – Interpret and apply medical terminology appropriately
BSBMED302 – Prepare and process medical accounts
BSBMED303 – Maintain patient records
BSBMED305 – Apply the principles of confidentiality, privacy and security within the medical environment

Entry requirements

It is a government requirement that participants undertaking Nationally Recognised Training in Australia have a unique student identifier (USI). To begin this course, the student will need a USI.

For more information on USIs, go to: www.usi.gov.au

In addition to a USI, to begin and complete this course, participants will need:

Regular access to a computer, tablet or smartphone (note: there may be activities in the course that need to be completed using a desktop computer rather than a tablet or smartphone)
An email address and regular access to a reliable internet connection
Basic to intermediate computer, or digital device skills
To meet certain language, literacy and numeracy (LLN) requirements and pass a short LLN test
The ability and willingness to study online lesson material and complete all assessment requirements for each unit of competency
PDF reader software (e.g., Adobe Acrobat) installed on a computer or the digital device being used to access the course
The ability to communicate directly with alffie in English
The ability to understand and follow detailed instructions given verbally or written in English.

Outcome details

To be issued with a BSB30120 – Certificate III in Business (Medical Administration) qualification, you will need to meet the assessment requirements for all units in the course.

From training.gov.au

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance. Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills.

They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

BSB30120 Business (Medical Administration)

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